Heartpine Hollow Guest Policies:

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No Pets allowed inside cabins! No smoking inside cabins! Failure to comply will result in a $500 charge to your credit card plus any damages to the cabin.
2 night minimum stay and 3 nights minimum stay on Holidays and Spring break.
Reservation guaranteed with a valid credit card. We accept MasterCard, Visa, American Express and Discover.
Credit cards are charged the morning of your arrival. If you prefer to pay cash, prior arrangements must be made.
A $35.00 non-refundable deposit is required when reservation is made. This deposit will be applied to your reservation balance.
Print your reservation confirmation receipt and driving directions; these will be required to find your cabin.
Check in: 4:00 pm or after. Check out: 11:00 am.
Owner/management is not liable or responsible for damages/losses to guest property or person.
All cancellations MUST be made 10 or more days prior to arrival and must be confirmed by the manager. Messages left on answering machines, e-mails, and cell phone voice mail service is not reliable means of communication.
All cancellations and changes must be made within 10 days of your arrival. Cancellations within ten days will be charged 1 night rent unless we are able to rent the cabin to another guest
Cancellations made on the day of arrival are considered NO SHOWS and are charged 100%.
We are not able to give refunds due to bad weather and/or early departure.
Missing items/damages will be charged to guest account. Please treat the cabin s if it were your own.
Overcrowding the cabins or having more guests than detailed in the original reservation will result in a charge of up to $100.00
Additional cleaning charge may apply if the cabin is left in unacceptable manner.
No Wild or Loud Parties (Spring Break parties, Bachelor/ Bachelorette Parties, College Parties, Etc.)